Dan serves CIOs and strategy leaders by guiding them through the challenges of business transformation. Dan helps define strategies that deliver business benefits from new digital business models and drive sustainable innovation. Dan's particular focus is on the employee experience, the future of work, innovation, cultural transformation, and the subscription business model. Dan is also an expert in the key technologies underpinning digital platforms, such as the internet of things (IoT), mobile technologies, and social collaboration technologies. Dan guides CIOs and their teams to unlock the opportunities of emerging technologies.

Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 70 million real-time feedback votes; and the shared wisdom of our clients. To learn more, visit Forrester.com.